Conflict Resolution for the Helping Professions by Barsky Allan;

Author:Barsky, Allan;
Language: eng
Format: epub
Publisher: Oxford University Press, Incorporated
Published: 2014-08-15T00:00:00+00:00

CHALLENGES TO GROUP PROCESS

Facilitators may face a range of challenges to effective group process: individuals have different agendas; the discussion has no focus; the discussion is dominated by certain individuals; some individuals keep interrupting; some individuals remain silent; individuals lose their attention; individuals have difficulty listening to other’s ideas; statements or questions put some people on the defensive; individuals are not saying what they really think; individuals are confused about what decisions they have made (Eller, 2004; Kaner, 1996; Kosmoski & Pollack, 2000). To illustrate facilitation strategies for each of these obstacles, I will use a conflict situation between various helping professionals with conflicting ideas about how to regulate their professions.

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